Services & Courses

ICETS offers a variety of interactive courses (both accredited and non-accredited) designed to increase the competence and confidence of those persons involved in statutory compliance monitoring or investigation of statutory non-compliance.

image

Our courses provide participants with nationally recognised qualifications to meet legislative and organisational competency requirements

ICETS has a reputation amongst Commonwealth and State regulatory agencies as going beyond the normal ‘pre-packaged’ courses and replacing them with interactive, customised and up to date packages delivered by industry professionals.

Our packages use the Australian Government Investigation Standards (AGIS) and the Investigation Procedure Standards of state based law enforcement agencies as the bench mark for our courses. From this our industry professionals (current government investigators) value add from their expertise to produce a creative, innovative and flexible solution to your training needs.

Investigation Skills Course

The Investigation Skills Course (ISC) provides the skills and knowledge to conduct an investigation to the same standard as expected by law enforcement organisations.  The ISC is a highly relevant professional development initiative designed to compliment the current abilities of those already employed within government or non-government agencies with a statutory regulatory responsibility.  Course Outline

Certificate IV in Government (Statutory Compliance)

Nationally Recognised Training Logo

The Certificate IV in Government (Statutory Compliance) provides advanced investigation skills to implement effective case management systems to monitor statutory compliance, identify breaches and enforce compliance. This course is a nationally accredited course designed for those personnel who have a role in monitoring and enforcing legislation or other statutory obligations on the public or private sector. Course Outline

Certificate IV in Government (Investigation)

Nationally Recognised Training Logo

The Certificate IV in Government (Investigation) is a nationally accredited course designed for personnel who are authorised to investigate breaches of legislation, regulations, mandated government and organisational policy.  The course, as with the Cert IV Statutory Compliance, provides advance investigation techniques to the standard of criminal investigations. This standard of investigation ensures that any enforcement action resulting from detected non-compliance will minimise challenges to enforcement decisions presented to criminal or coronial courts, boards, tribunals or other regulatory commissions.. Course Outline

Certificate IV in Government (Fraud Control)

Nationally Recognised Training Logo

The Certificate IV in Government (Fraud Control) is a nationally accredited course designed for personnel who have a delegated role within government for fraud prevention, detection, assessment and resolution.  In addition to fraud prevention and detection, this course, provides advance investigation techniques to the standard of criminal investigations. Course Outline

Diploma of Government (Investigation)

Nationally Recognised Training Logo

The Diploma of Government (Investigation) is a nationally accredited course designed for those personnel who have the responsibility of coordination, conduct and supervision of investigations into non-compliance with statutory obligations of individuals or organisations within the public or private sector.  The course provides participants with an advanced ability to analyse, plan and implement complex or technical investigations into breaches of mandatory legislation or regulation. Course Outline

Advance Investigative Interviewing Course

The Advanced Investigative Interviewing Course combines the studies of behavioural science and cognitive interviewing techniques to produce an effective process of drawing out relevant information from the reluctant, misleading or vague interviewee. The interviewing of people, whilst not an exact science is perhaps the most important aspect of any investigation.  Circumstantial, physical and scientific evidence all have compelling probative value but, where such evidence simply does not exist, the only alternative method of establishing those facts is by the interviewing people directly or indirectly concerned in the matter as witnesses or suspects. Course Outline

Factual Statements Course

Taking factual statements from witnesses is an essential part of the investigative process which invariably, will determine appropriate courses of action and in some cases, influence the outcome of an investigation.  The factual statements course is designed for personnel who have a front line position of interviewing witnesses or complainants.  The course provides the skills to elicit as much factual, relevant and admissible information in an evidentiary form for production in administrative, commercial or judicial tribunals. Course Outline

Personal Risk Management & Safety Course

The personal risk management and safety course provides skills relating to the minimisation of personal risk whilst dealing with potentially volatile subjects.  It also provides for the successful resolution of confrontational situations.  The current trend in personal risk management and safety has shown the effectiveness of avoidance strategies, situational awareness and environmental design as factors contributing to the safety of individuals where risk is inherent. Course Outline

Intelligence Analyst Course

The course develops competencies related to assisting the investigation of alleged or suspected breaches of legislation, policies and procedures and the identification of appropriate preventative strategies. The intelligence analyst course is designed for personnel involved in the gathering of information, data or other forms of intelligence for the purpose of analysis. Such analysis relates to the mapping, profiling or précis of data into a format which can be used to direct investigation process or compliance monitoring.

Please note: This course is only offered as an in-house program for government
regulatory agencies

In-house Training Solutions

ICETS can develop in-house courses for your own specific needs be it operational, legislative or in-house procedures.  These courses are provided as interactive computer based training (CBT) which are designed specific to your organisation requirements. They can be used for induction of new staff or updating of current staff knowledge base.  Copyright and ownership of these packages is transferred to client agencies and are not subject to course participant numbers. CBT packages can be produced for.