Taking factual statements from witnesses is an essential part of the investigative process which invariably, will determine appropriate courses of action and in some cases, influence the outcome of an investigation.  The factual statements course is design for personnel who have a front line position of interviewing witnesses or complainants.  The course provides the skills to elicit as much factual, relevant and admissible information in an evidentiary form for the production in administrative, commercial or judicial tribunals

Course Purpose

Taking factual statements from witnesses are an essential part of the investigative process whereby personal experiences of events are transformed into the written word. Information contained in a factual statement will, invariably, determine appropriate courses of action and in some cases, influence the outcome of an investigation.

In many investigations, factual statements taken from persons since deceased or incapacitated will be the only source of evidence available in reaching a satisfactory determination. In addition, factual statements must be obtained in accord with legally acceptable practices and, in some instances, specific legal requirements.

In addition to their evidentiary value in administrative, commercial or judicial determinations, factual statements are an invaluable resource for later policy formulation and research.

The Factual Statements Course provides a range of topics selected to help those who are required, as part of their work practices, to take written factual statements that provide an accurate account of a person’s experience of an event under investigation.

Intended Learning Outcomes

Successful completion of this course will result in course participants developing the competencies of;

• Understand forms of statements and jurisdictional requirements.
• Produce a factual statement in accordance with best practice.
• Identify the differences between a criminal, administrative, and disciplinary investigation

Course Structure

The Factual Statements Course is a 1 day intensive course which is conducted ‘in-house’ for organisations with 8 or more course participants or at one of our conference centres for the ‘public’ courses.  The course is delivered through accredited presenters who are also qualified investigators from law enforcement agencies.  The following areas form the major components of the Factual Statements Course.

• Identification of elements of a breach
• Establishing facts
• Form of a Statement
• Process of communication
• Questioning techniques
• Producing evidence
• Interviewing techniques

Adult learning techniques applied through the course were developed by our presenters using ‘action based learning techniques’ to make the course an interactive and self assessing experience.

Course Fee

The cost per participant is dependant on the course being taken as a package or individually. The course cost is inclusive of GST and includes a course handbook, certificate of attendance and morning and afternoon refreshments.

The Factual Statements Course can be tailored to suit individual organisational needs and conducted on an in-house basis. An attractive rate for up to 15 persons is available.

Complete our expression of interest form and we can forward a detailed course introductory letter to you.  If you like, we can arrange a complimentary consultation to discuss your training needs and how we can customise our packages for your agency. 

Or if you like simply contact us at

Investigation Compliance & Enforcement Training Systems


Email: info@icets.com.au

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